FAQs

How do I choose my size?

Please check our Size Guide and the Size & Fit section on the product page. If you are between two sizes, choose the larger size for comfort or the smaller size for a more fitted look.

Do all products use the same size chart?

No. Some products may come from different suppliers, so sizing can vary. Always check the product-specific size information first.

What if I am between two sizes?

For non-stretch fabrics, choose the larger size. For stretchy fabrics, your usual size may be suitable. If you prefer a relaxed look, size up.

Can I ask for sizing help before ordering?

Yes. Contact us with your bust, waist, hips, height and the product you are interested in. We will help guide you.

Are the colours exactly the same as the photos?

We aim to show colours as accurately as possible, but colours may look slightly different because of lighting, photography and screen settings.

How should I care for my clothes?

Always follow the care label on the product. Gentle washing and avoiding harsh drying can help maintain shape and fabric quality.

What is Shop To Heaven Fashion Academy?

It is our customer education section where we share practical fashion tips, size guidance, styling ideas and wardrobe advice.